c77c7's Privacy Policy — Your Data Is Always Safe

1 Introduction & Scope of Policy

c77c7 places the highest importance on its users' privacy. This Privacy Policy ("Policy") describes how the c77c7 platform ("we", "our") collects, uses, discloses, and protects your ("you", "user") personal information.

This Policy applies to the c77c7.bar website and all related services, applications, and features. By using our platform, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, you are advised to stop using our services.

We may update this Policy from time to time. If changes are made, we will notify you via a notice on the website and the "Last Updated" date at the top of the Policy will be changed. We recommend reviewing this page regularly.

2 What Data We Collect

We collect information about you in several ways. The data collected can be divided into two main categories:

2.1 Information You Provide Directly

When you create an account on c77c7, log in, or contact us, the following information may be collected:

• Full name and date of birth (for age verification)
• Email address and phone number
• National ID or passport details (for identity verification)
• Residential address
• Financial information — such as bKash, Nagad, or Rocket account numbers or bank account details
• Password and security-related information

2.2 Automatically Collected Information

Certain information is collected automatically when you use our platform:

• IP address and device type
• Browser type and version
• Operating system
• Which pages you visited and how long you stayed
• Referral URL (i.e., which website you came from to reach our site)
• Data obtained from cookies and similar tracking technologies

2.3 Transaction Information

Your deposit and withdrawal details (amount, time, method), betting history, and records of financial activity on the platform are recorded. This information is retained for financial accountability and fraud prevention.

3 Purposes of Data Use

c77c7 uses your data only for the following lawful purposes:

• Account Management: To create, verify, and maintain your account and to identify you.
• Service Delivery: To operate our casino, sports betting, and other services.
• Processing Financial Transactions: To complete deposit and withdrawal requests.
• Communication: For important account updates, security alerts, and customer support.
• Legal Compliance: To comply with applicable laws and regulations and to prevent fraud, money laundering, and other illegal activities.
• Security: To detect suspicious activity in order to protect our platform and users.
• Service Improvement: To analyze user experience and further improve the platform.
• Responsible Gaming: To identify problematic gaming behavior and provide timely support.

Before using your data for purposes beyond those listed above, c77c7 will obtain your consent.

4 Data Disclosure & Sharing

c77c7 does not sell or rent your personal data to any third party. However, limited data may be shared in specific circumstances:

4.1 Service Provider Partners

Trusted third-party organizations that assist in running our operations — such as payment processors (bKash, Nagad, Rocket, and bank transfer providers), IT service providers, and customer support software — may access limited data. Appropriate data protection agreements are in place with them.

4.2 Legal Obligations

Data may be disclosed in response to a court order, legal process, or a lawful request from a government authority. In such cases, only the minimum necessary information is provided.

4.3 Fraud & Security

Data may be shared with relevant authorities to investigate fraudulent activity, money laundering, or other illegal operations.

4.4 Business Changes

In the event of a business merger, acquisition, or asset transfer, your data may be transferred. You will be informed in advance in such circumstances.

5 Cookie Policy & Tracking Technologies

The c77c7 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Essential for the basic functionality of the website. The site does not work properly without them.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand how users interact with the site and to improve services.
• Security Cookies: Help prevent fraudulent logins and cyberattacks.

5.2 Cookie Controls

You can control or delete cookies by changing your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

6 Data Security Measures

c77c7 applies industry-standard security technologies and practices to protect your personal data:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is sent in encrypted form.
• Password Hashing: Your password is never stored in plain text.
• Access Controls: Only authorized staff can access your data.
• Regular Security Audits: Regular security checks are conducted to identify system vulnerabilities.
• Data Minimization: We collect only the data that is necessary.
• Staff Training: Our staff receive regular training on privacy and data protection.

While we make every effort to protect your data, no method of transmission or storage over the internet can be guaranteed to be completely secure. In the event of a security breach, we will notify you as quickly as possible.

7 Data Retention Period

c77c7 retains your data only for as long as necessary. The following factors are considered when determining the retention period:

• Legal and regulatory obligations (such as requirements to maintain financial records)
• The necessity of data for service delivery
• Dispute resolution and legal claims
• User consent and requests

Even after your account is closed, some data may be retained for a specified period due to legal requirements. Once the period expires, data is securely deleted or anonymized.

8 Your Rights

You have the following rights over your personal data:

• Right of Access: You can find out what information we hold about you and request a copy of that data.
• Right to Rectification: If your information is inaccurate or incomplete, you can request a correction.
• Right to Erasure: In certain circumstances, you can request that your data be deleted. However, it may not be possible to delete all data due to legal obligations.
• Right to Object to Processing: You can object to the processing of your data for specific purposes.
• Right to Withdraw Consent: If data is being processed on the basis of your consent, you can withdraw that consent at any time.
• Right to Data Portability: You can request to receive your data in a structured and commonly used format.

To exercise these rights, email [email protected] or contact us via our 24/7 live chat. We will respond to your request as quickly as possible.

9 Minors' Privacy

c77c7 services are intended only for persons aged 21 and above. We do not knowingly collect or process personal information from anyone under the age of 21.

If we become aware that a minor has used our platform or provided information, we will immediately close that account and delete the associated data. If you believe a minor is using our site, please contact us.

10 International Data Transfers

c77c7's servers and data processing facilities may be located in various countries. As a result, your data may be transferred internationally. Regardless of where data is processed, the protection standards set out in this Privacy Policy will apply.

We take the necessary contractual and technical safeguards to ensure data protection in the case of international transfers.

11 Responsible Gaming & Data Use

c77c7 takes responsible gaming seriously. We may analyze your gaming behavior — not for any commercial purpose, but for your well-being:

• To identify potentially problematic gaming patterns
• To connect you with timely support and resources when needed
• To enforce self-exclusion or limit-setting requests

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Changes to This Policy

c77c7 reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you in the following ways:

• Displaying a prominent notice on the website
• Sending a notification to your registered email address
• Updating the "Last Updated" date at the top of the Policy

If you continue to use our platform after changes are made, you are considered to have accepted the terms of the updated Policy. We therefore recommend reviewing this page regularly.

13 Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or your data, please contact us as follows:

• Email: [email protected]
• Live Chat: Available 24/7, support in Bengali and English

We will do our best to verify and respond to your request as quickly as possible. Do not hesitate to raise any concerns or complaints about data protection — your privacy is our highest priority.